All Systems Operational

About This Site

We continuously monitor speechmatics.com and the services we provide. If there are any performance or service incidents, an update will be posted here.

Please scroll down to view any upcoming scheduled maintenance.

Uptime over the past 90 days. View historical uptime.
Batch SaaS - EU ? Operational
90 days ago
99.89 % uptime
Today
Batch SaaS - EU1 ? Operational
90 days ago
99.9 % uptime
Today
Batch SaaS - EU2 Operational
90 days ago
99.88 % uptime
Today
Batch SaaS - US ? Operational
90 days ago
99.88 % uptime
Today
Batch SaaS - US1 Operational
90 days ago
99.89 % uptime
Today
Batch SaaS - US2 Operational
90 days ago
99.88 % uptime
Today
Batch SaaS - AU ? Operational
90 days ago
99.88 % uptime
Today
Batch SaaS - AU Operational
90 days ago
99.88 % uptime
Today
Docs (docs.speechmatics.com) Operational
90 days ago
100.0 % uptime
Today
Portal (portal.speechmatics.com) Operational
90 days ago
99.75 % uptime
Today
Docker and Helm Registry (speechmaticspublic.azurecr.io) ? Operational
90 days ago
100.0 % uptime
Today
Appliance Licensing Service ? Operational
90 days ago
100.0 % uptime
Today
Realtime SaaS - US ? Operational
90 days ago
99.99 % uptime
Today
Realtime SaaS - EU ? Operational
90 days ago
99.99 % uptime
Today
Management Platform (mp.speechmatics.com) ? Operational
90 days ago
99.85 % uptime
Today
Usage Reporting (usage.speechmatics.com) ? Operational
90 days ago
98.89 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 10, 2025

No incidents reported today.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025
Outage affecting Portal, Batch SaaS API and Management Platform API
Resolved - This incident has been resolved.
Oct 30, 12:27 UTC
Monitoring - Speechmatics portal is fully operational.
Oct 30, 08:42 UTC
Update - Portal was back online at 29/10/2025 21:19 UTC. Customer accounts signed up with Speechmatics portal between 29/10/2025 15:45 UTC to 29/10/2025 23:45 are still affected. We are continuing to recover these accounts.

Thank you for your patience and understanding.
Oct 30, 06:36 UTC
Update - Usage Reporting has now recovered and is operating normally.

The Speechmatics Portal is back online. We are still investigating issues affecting new sign-ups since 15:45 UTC.

We will provide further updates once the sign-up issue is resolved.
Oct 29, 21:27 UTC
Update - The Speechmatics Portal is now back online. However, we are still experiencing issues with new sign-ups since 15:45 UTC and are actively working to resolve this.

Usage Reporting remains affected by an ongoing outage. We will provide further updates as soon as the service recovers or we have more information to share.

Thank you for your patience and understanding.
Oct 29, 21:19 UTC
Update - Portal and Usage Reporting are still experiencing an outage. Azure indicates expected recovery to happen by 23:20 UTC (see https://azure.status.microsoft/en-us/status). We are monitoring and will provide an update as soon as the service recovers or we have any further information.
Oct 29, 19:58 UTC
Update - Realtime SaaS, Batch SaaS and Management Platform APIs remain fully functional following earlier mitigations applied.
Oct 29, 18:35 UTC
Update - Portal is still having an outage, this is affecting account management and job submission functionality via the web user interface. We attempted workarounds for this but they were unsuccessful due to the nature of Azure's outage affecting their AD B2C service which is our identity provider. Azure's latest status update suggests services could begin to recover in 30 minutes.
Oct 29, 18:32 UTC
Update - We are continuing to work on a fix for this issue.
Oct 29, 18:00 UTC
Update - We have seen customer traffic return to pre-outage levels on the Batch and MP environments. We continue to monitor Azure's status page, available here: https://azure.status.microsoft/en-us/status.
Oct 29, 17:21 UTC
Update - A workaround for us2.asr.api.speechmatics.com endpoint Batch SaaS US2 API endpoint has been rolled out and calls to the Batch SaaS US2 environment using this URL is recovering.
Oct 29, 17:03 UTC
Update - A workaround for eu2.asr.api.speechmatics.com endpoint Batch SaaS EU2 API endpoint has been rolled out and calls to the Batch SaaS EU2 environment using this URL is recovering.
Oct 29, 17:00 UTC
Update - A workaround for au1.asr.api.speechmatics.com endpoint Batch SaaS AU API endpoint has been rolled out and calls to the Batch SaaS AU1 environment using this URL is recovering.
Oct 29, 16:57 UTC
Update - A workaround for us1.asr.api.speechmatics.com endpoint Batch SaaS API endpoint has been rolled out and calls to the Batch SaaS US1 environment using these URLs are recovering.
Oct 29, 16:50 UTC
Update - A workaround for us.asr.api.speechmatics.com endpoint Batch SaaS API endpoint has been rolled out and calls to the Batch SaaS US1 environment using these URLs are recovering.
Oct 29, 16:43 UTC
Update - A workaround for eu.asr.api.speechmatics.com and eu1.asr.api.speechmatics.com endpoints Batch SaaS API endpoint have also been rolled out and calls to the Batch SaaS EU environment using these URLs are recovering.
Oct 29, 16:37 UTC
Update - A workaround for asr.api.speechmatics.com Batch SaaS API endpoint has been rolled out and calls to the Batch SaaS EU environment using this URL are recovering.
Oct 29, 16:34 UTC
Update - Management Platform API is recovering and temporary key generation for RT customers should be recovering.
Oct 29, 16:23 UTC
Update - Management Platform outage will be affecting the generation of temporary keys, which may be impacting RT customers if they are using them in their workflows.
Oct 29, 16:15 UTC
Identified - We are implementing workarounds to the Batch SaaS and MP API endpoints that will route traffic around our vendors outage. We will provide an estimate on remediation as soon as possible.
Oct 29, 16:12 UTC
Investigating - Our vendor has identified global availability drops impacting our API layer. The issue may cause failures for client requests sent to our Batch/Portal/MP APIs.
Oct 29, 16:05 UTC
Oct 29, 2025
Oct 28, 2025

No incidents reported.

Oct 27, 2025
Partial portal outage
Resolved - This incident has been resolved. Sign-ups and access of billing details in the portal should now be fully operational.
Oct 27, 13:45 UTC
Identified - We have identified an issue affecting portal sign-ups and access of billing details in the portal.
Oct 27, 13:36 UTC
← Incident History Powered by Atlassian Statuspage