All Systems Operational

About This Site

We continuously monitor speechmatics.com and the services we provide. If there are any performance or service incidents, an update will be posted here.

Please scroll down to view any upcoming scheduled maintenance.

Batch SaaS - EU Operational
90 days ago
100.0 % uptime
Today
Batch SaaS - EU1 Operational
90 days ago
100.0 % uptime
Today
Batch SaaS - EU2 Operational
90 days ago
100.0 % uptime
Today
Batch SaaS - US Operational
90 days ago
100.0 % uptime
Today
Batch SaaS - US1 Operational
90 days ago
100.0 % uptime
Today
Batch SaaS - US2 Operational
90 days ago
100.0 % uptime
Today
Batch SaaS - AU Operational
90 days ago
100.0 % uptime
Today
Batch SaaS - AU Operational
90 days ago
100.0 % uptime
Today
Docs (docs.speechmatics.com) Operational
90 days ago
100.0 % uptime
Today
Portal (portal.speechmatics.com) Operational
90 days ago
99.92 % uptime
Today
Docker and Helm Registry (speechmaticspublic.azurecr.io) Operational
90 days ago
100.0 % uptime
Today
Appliance Licensing Service Operational
90 days ago
100.0 % uptime
Today
Realtime SaaS - US Operational
90 days ago
100.0 % uptime
Today
Realtime SaaS - EU Operational
90 days ago
100.0 % uptime
Today
Management Platform (mp.speechmatics.com) Operational
90 days ago
100.0 % uptime
Today
Usage Reporting (usage.speechmatics.com) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Batch SaaS - US1 Database Server Maintenance Aug 29, 2026 05:00-06:00 UTC

Scheduled maintenance: Batch SaaS — US1 database server
When: 29th August 2026 - 05:00 UTC - 06:00 UTC

The US1 database server will undergo maintenance during this window. For up to 10 minutes within the window, some requests to US1 may take longer than usual to complete, or may fail with an HTTP 503 or 504 response.

If you need optimal turnaround times during the window, we recommend using other SaaS endpoint instead:
US2 endpoint: us2.asr.api.speechmatics.com

Otherwise, you can continue using US1 as normal and retry any failed requests once the maintenance window has passed.

Posted on Aug 21, 2026 - 13:05 UTC

Batch SaaS - US2 Database Server Maintenance Aug 29, 2026 20:30-21:30 UTC

Scheduled maintenance: Batch SaaS — US2 database server
When: 29th August 2026 - 20:30 UTC - 21:30 UTC

The US2 database server will undergo maintenance during this window. For up to 10 minutes within the window, some requests to US2 may take longer than usual to complete, or may fail with an HTTP 503 or 504 response.

If you need optimal turnaround times during the window, we recommend using US1 SaaS endpoint instead:
US1 endpoint: us.asr.api.speechmatics.com

Otherwise, you can continue using US2 as normal and retry any failed requests once the maintenance window has passed.

Posted on Aug 21, 2026 - 13:09 UTC

Batch SaaS - EU1 Database Server Maintenance Aug 30, 2026 05:00-06:00 UTC

Scheduled maintenance: Batch SaaS — EU1 database server
When: 30th August 2026 - 05:00 UTC - 06:00 UTC

The EU1 database server will undergo maintenance during this window. For up to 10 minutes within the window, some requests to EU1 may take longer than usual to complete, or may fail with an HTTP 503 or 504 response.

If you need optimal turnaround times during the window, we recommend using EU2 SaaS endpoint instead:
EU2 endpoint: eu2.asr.api.speechmatics.com

Otherwise, you can continue using EU1 as normal and retry any failed requests once the maintenance window has passed.

Posted on Aug 21, 2026 - 13:12 UTC

Batch SaaS - EU2 Database Server Maintenance Aug 30, 2026 20:30-21:30 UTC

Scheduled maintenance: Batch SaaS — EU2 database server
When: 30th August 2026 - 20:30 UTC - 21:30 UTC

The EU2 database server will undergo maintenance during this window. For up to 10 minutes within the window, some requests to EU2 may take longer than usual to complete, or may fail with an HTTP 503 or 504 response.

If you need optimal turnaround times during the window, we recommend using EU1 SaaS endpoint instead:
EU1 endpoint: eu.asr.api.speechmatics.com

Otherwise, you can continue using EU2 as normal and retry any failed requests once the maintenance window has passed.

Posted on Aug 21, 2026 - 13:16 UTC

Aug 27, 2026

No incidents reported today.

Aug 26, 2026

Completed - The scheduled maintenance has been completed.
Aug 26, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 15:00 UTC
Scheduled - Scheduled maintenance: Batch SaaS — AU database server
When: 26th August 2026 - 15:00 UTC - 16:00 UTC

The AU database server will undergo maintenance during this window. For up to 10 minutes within the window, some requests to au1.asr.api.speechmatics.com may take longer than usual to complete, or may fail with an HTTP 503 or 504 response.

If you need optimal turnaround times during the window, we recommend using other SaaS endpoint instead:
US1 endpoint: us.asr.api.speechmatics.com
EU1 endpoint: eu.asr.api.speechmatics.com

Otherwise, you can continue using AU as normal and retry any failed requests once the maintenance window has passed.

Aug 21, 13:01 UTC

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

Resolved - We have identified an issue that caused a subset of customer jobs to fail or process more slowly in Batch SaaS EU1, US1 and US2 between 15:38 to 16:34 BST.

This issue has been resolved and we have restored the service to normal performance levels. We apologise for any inconvenience.

Aug 19, 15:30 UTC

Aug 18, 2026

Completed - The scheduled database maintenance has been completed.
Aug 18, 10:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 10:32 UTC
Scheduled - The Speechmatics Portal is undergoing scheduled database maintenance. During this time, users will not have access to the Portal UI, and will not be able to generate long-lived API keys.

Generating short-lived JWTs will remain unaffected, as will all transcription API services.

We expect the maintenance to last approximately 20-30 minutes

Aug 18, 10:31 UTC

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.