All Systems Operational

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We continuously monitor speechmatics.com and the services we provide. If there are any performance or service incidents, an update will be posted here.

Please scroll down to view any upcoming scheduled maintenance.

Uptime over the past 90 days. View historical uptime.
Batch SaaS - EU Operational
90 days ago
100.0 % uptime
Today
Batch SaaS - EU1 Operational
90 days ago
100.0 % uptime
Today
Batch SaaS - EU2 Operational
90 days ago
100.0 % uptime
Today
Batch SaaS - US Operational
90 days ago
100.0 % uptime
Today
Batch SaaS - US1 Operational
90 days ago
100.0 % uptime
Today
Batch SaaS - US2 Operational
90 days ago
100.0 % uptime
Today
Batch SaaS - AU Operational
90 days ago
100.0 % uptime
Today
Batch SaaS - AU Operational
90 days ago
100.0 % uptime
Today
docs.speechmatics.com Operational
90 days ago
100.0 % uptime
Today
portal.speechmatics.com Operational
90 days ago
100.0 % uptime
Today
Speechmatics Docker Repository ? Operational
90 days ago
100.0 % uptime
Today
Appliance Licensing Service ? Operational
90 days ago
100.0 % uptime
Today
RT Cloud US ? Operational
90 days ago
100.0 % uptime
Today
RT Cloud EU ? Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 2, 2025

No incidents reported today.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025
Slower than normal processing times for real-time transcription affecting a subset of sessions
Resolved - We've continued to monitor this incident and can confirm it has now been resolved.

We apologise for any inconvenience caused. If you are still facing issues with the service, please reach out to our support team here https://support.speechmatics.com/hc/en-gb.
Aug 28, 16:00 UTC
Monitoring - We have applied mitigations to address the slowdown in real-time transcription processing. Early results show recovery and improved performance for affected customers. Our team will continue to monitor closely to ensure the service remains stable.
Aug 28, 14:45 UTC
Update - We have identified the cause of the slowdown in real-time transcription processing affecting a subset of customers.
We are currently applying mitigation and will continue to monitor the impact as the fix progresses.
Aug 28, 14:33 UTC
Update - We are continuing to monitor our services.
Aug 28, 14:32 UTC
Identified - We have identified the cause of the slowdown in real-time transcription processing affecting a subset of customers.
We are currently applying mitigation and will continue to monitor the impact as the fix progresses.
Aug 28, 14:31 UTC
Investigating - We are currently observing slower than normal processing times for real-time transcription affecting a subset of sessions.
Our team is actively investigating the issue. We will provide an update as soon as more information is available.

We apologise for any inconvenience.
Aug 28, 13:46 UTC
Aug 27, 2025
Batch SaaS EU1/US1 - Partial Outage
Resolved - We identified that a subset of jobs submitted to our Batch SaaS EU1/US1 endpoints between 15:22 and 15:54 BST were not accepted and resulted in 5XX errors.

The issue was traced to a misconfiguration in one of our services, which has since been corrected, and normal performance has been restored.

We apologise for the inconvenience caused.
Aug 27, 17:30 UTC
Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

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