RT SaaS USA - SSL connection errors

Incident Report for Speechmatics

Resolved

This incident has been resolved.

Posted Sep 10, 2026 - 22:37 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 10, 2026 - 22:17 UTC

Update

We are currently rolling out a fix and expected to complete in less than 30 minutes.

Posted Sep 10, 2026 - 21:33 UTC

Identified

We have identified an issue affecting a subset of customers attempting to open RT sessions, resulting in secure connection (SSL/TLS) errors. Our team is actively working on a fix and we will provide a further update as soon as it is deployed.

Posted Sep 10, 2026 - 20:33 UTC

This incident affected: Realtime SaaS - US.