Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 23, 2022 - 08:00 UTC
Scheduled
We are upgrading database components in the EU1 and US1 environments of our Batch SaaS backend to improve the reliability and performance of the service.
During the maintenance window, there will be a period of 5 minutes during which some requests to the EU1 environment could take longer than usual to run or could fail with a 503 HTTP response. There will be a separate period of 5 minutes during which some requests to the US1 environment could take longer than usual to run or could fail with a 503 HTTP response.
If it is important to obtain optimal turnaround times during the maintenance period, we recommend that you use one of the following environments which will remain fully available during the maintenance window: • EU2: endpoint eu2.asr.api.speechmatics.com • US2: endpoint us2.asr.api.speechmatics.com
Alternatively, you can continue to use the EU1 and US1 environments as normal during the maintenance window and retry any failed requests after 5 minutes.
Posted Oct 12, 2022 - 10:16 UTC
This scheduled maintenance affected: Batch SaaS - EU (Batch SaaS - EU1), Batch SaaS - US (Batch SaaS - US1), and Portal (portal.speechmatics.com).