Degredation - Resolved

Incident Report for Speechmatics

Resolved

This incident has now been resolved. An improvement has been rolled out to our Batch system to prevent this issue reoccurring in future
Posted Apr 16, 2024 - 15:23 UTC

Update

We are continuing to monitor for any further issues.
Posted Apr 16, 2024 - 09:02 UTC

Monitoring

We have identified an issue which caused jobs to be processed at a slower rate in our Batch EU between 08:04 - 08:41 UTC

The performance issues in Batch EU has now been mitigated. The service has now been restored to normal operational status.

We will continue to monitor the situation for any changes.
Posted Apr 16, 2024 - 09:02 UTC
This incident affected: Batch SaaS - EU (Batch SaaS - EU1).