Degraded performance and errors for Batch transcription in US2

Incident Report for Speechmatics

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 10, 2026 - 21:38 UTC

Investigating

We are investigating elevated error rates and slow responses on the Batch transcription API in the US2 region. Some requests to submit or retrieve jobs may fail or time out, and jobs may take longer than usual to complete.
Posted Nov 10, 2026 - 20:34 UTC
This incident affects: Batch SaaS - US (Batch SaaS - US2).