Monitoring - Degraded performance

Incident Report for Speechmatics

Resolved

We've continued to monitor this incident and can confirm it has now been resolved.
We apologise for any inconvenience caused. If you are still facing issues with the service, please reach out to our support team here https://support.speechmatics.com/hc/en-gb.

Posted Dec 31, 2022 - 03:18 UTC

Monitoring

We have witnessed a degraded performance in our US and EU Real-Time Cloud regions.

These issues have now since been mitigated. The service has now been restored to normal operational status.
We will continue to monitor the situation for any changes.

We apologise for any inconvenience.

Posted Dec 31, 2022 - 02:49 UTC

This incident affected: Realtime SaaS - US.