Batch SaaS EU1/US1 - Partial Outage

Incident Report for Speechmatics

Resolved

We identified that a subset of jobs submitted to our Batch SaaS EU1/US1 endpoints between 15:22 and 15:54 BST were not accepted and resulted in 5XX errors.

The issue was traced to a misconfiguration in one of our services, which has since been corrected, and normal performance has been restored.

We apologise for the inconvenience caused.

Posted Aug 27, 2025 - 17:30 UTC