Slow processing of jobs in Batch SaaS EU2 endpoint

Incident Report for Speechmatics

Resolved

This incident has been resolved.

Posted Apr 07, 2026 - 16:02 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 07, 2026 - 15:38 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 07, 2026 - 14:46 UTC

Investigating

We have identified a problem which is affecting the processing time of jobs in our Batch SaaS EU2 endpoint. For faster processing times, please use the Batch SaaS EU1 endpoint. This issue is currently being investigated.

Posted Apr 07, 2026 - 11:20 UTC

This incident affected: Batch SaaS - EU (Batch SaaS - EU2).