RT Cloud US - Degraded performance

Incident Report for Speechmatics

Resolved

This incident has been resolved.
Posted Sep 12, 2024 - 11:02 UTC

Monitoring

The performance issues in RT SaaS USA has now been mitigated. The service has now been restored to normal operational status.

We will continue to monitor the situation for any changes.
Posted Sep 12, 2024 - 10:35 UTC

Update

We are continuing to investigate this issue.
Posted Sep 12, 2024 - 09:41 UTC

Investigating

We’re currently experiencing degraded performance in our RT SaaS USA region. Customers may see delays when attempting to connect a new session.

Our team is currently working to restore normal performance levels.

We apologise for any inconvenience.
Posted Sep 12, 2024 - 09:34 UTC
This incident affected: RT Cloud US.