Monitoring - Degraded performance

Incident Report for Speechmatics

Resolved

This incident has now been resolved.

Posted Dec 22, 2022 - 17:57 UTC

Monitoring

The performance issues in the US Batch Cloud region have now been mitigated. The service has now been restored to normal operational status.
We will continue to monitor the situation for any changes.

Posted Dec 22, 2022 - 17:26 UTC

Investigating

We’re currently experiencing degraded performance in our US Batch Cloud region. Customers may see delays.
Our team is currently working to restore normal performance levels.
We apologise for any inconvenience.

Posted Dec 22, 2022 - 17:19 UTC

This incident affected: Batch SaaS - US (Batch SaaS - US1).